Terms of Use

Welcome to Cascade Sciences LLC!

Price is valid for 30 days.

 

COVID-19 SHIPMENT TERMS, effective 4.28.20

Due to the COVID-19 pandemic, freight companies are suspending signatures confirming delivery to ensure receipt of shipment to the delivery address WITH NO DELIVERY SIGNATURE REQUIRED. If a customer selects delivery to their location without signature, Cascade Sciences will still provide tracking as proof of delivery but will not be held liable to items reported as lost, stolen, or not delivered.

 

Terms & Conditions

 

SHIPPING NOTE:

Always inspect your shipment for damage prior to signing the delivery receipt. If there is obvious damage, do not accept the shipment without noting in detail the damage on all copies of the carrier’s delivery receipt.

 

Orders will ship when paid-in-full unless stated otherwise.  Storage fees will incur if order is not shipped within 30 days of full payment received unless the delay is due to Cascade Sciences’.

 

DAMAGED ITEMS/SHORTAGES:

Please have the freight driver sign all copies to acknowledge your damage or shortage notation. If you have signed for a shipment and later identify freight damage that was not visible at the time of shipment (concealed damage), hold all damaged goods and their packaging material for inspection. Immediately photograph the damage and record the date the photograph was taken.   Cascade Sciences must be notified within 10 calendar days of concealed damage or a claim cannot be made. In both events, contact Cascade Sciences Customer Service at [email protected] within 10 calendar days from date of receipt to report shortages, breakage, or discrepancies in your order so we can notify the carrier. We must work together when a claim arises so all parties receive the information necessary to resolve and correct freight claims.

 

RETURNS:

Do not return any material without our consent. Call or email your return request to [email protected] to receive authorization. Cascade Sciences cannot be responsible for material returned without our permission. Upon approval, Cascade Sciences will accept, for return or exchange, items that are in new condition, unopened, and free of damage within 30 days of the initial purchase date. Returns made after 30 days are subject to a 20% restocking fee. Items must be in original packaging with proof of purchase; otherwise, the return or exchange will not be honored. Shipping and processing fees for returns/exchanges will be at the customer’s expense.

 

SPECIAL ORDERS:

In the event that a paid invoice including non-stocked items (special order) requires cancellation, Cascade Sciences will impose a 10% maintenance fee to cover any incurred expenses including shipping, processing, and office fees.

 

WARRANTY AND DISCLAIMER INFORMATION:

Quoted tax amounts are subject to change after invoice date as a result of delivery address changes or legislative

changes. Lead times are estimates based on quotes from our vendors and manufacturers, and may vary due to factors outside of Cascade Sciences’ control. Thus, we cannot guarantee a delivery date and will not be responsible for loss due to delay.

 

Equipment throughput and performance results are not guaranteed.  Actual results will vary based on the quality and consistency of input material. Quoted throughputs on equipment are estimates only, based on results obtained from professional operators who are experienced in operating the equipment at its full potential. To ensure efficiency, longevity, and profitability from the equipment, it is strongly recommended to have experienced personnel to operate the equipment.

 

Products sold by Cascade Sciences that do not carry the Cascade Sciences brand are subject to the original manufacturer’s warranty terms in effect at the time of purchase, if any. Please consult the manufacturer for further information about their warranty terms prior to purchase. CASCADE SCIENCES MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY OTHER MANUFACTURER’S PRODUCT OR DOCUMENTATION, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR CONFORMITY TO ANY REPRESENTATION. CASCADE SCIENCES IS NOT LIABLE FOR ANY LOSS, COST, EXPENSE, INCONVENIENCE OR DAMAGE THAT MAY RESULT FROM USE OR INABILITY TO USE A NON-CASCADE SCIENCES BRAND PRODUCT.