Welcome to Cascade Sciences LLC!These terms and conditions outline the rules and regulations for the use of Cascade Sciences LLC’s Website. Cascade Sciences LLC is located at: 6725 NE Evergreen Pkwy #106 Hillsboro, OR 97124 United States By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Cascade Sciences LLC’s website if you do not accept all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of the United States. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
CopyrightAll content appearing on this Web site is the property of Cascade Sciences LLC. All rights reserved. As a user, you are authorized only to view, copy, print and distribute documents on this Website so long as the document is used for informational purposes only.
This site is owned and run by Cascade Sciences, LLC. All materials presented on this site, including text, design, audio, video clips and graphic images are the sole property of Cascade Sciences, LLC.
No materials from this site may be copied, reproduced, republished, transmitted or posted without prior written permission from Cascade Sciences, LLC. Any unauthorized use of the materials presented on this site may violate copyright, trademark and other applicable laws, and may result in criminal or civil penalties.
Shipping & Delivery
COVID-19 SHIPMENT TERMS, effective 4.28.20Due to the COVID-19 pandemic, freight companies are suspending signatures confirming delivery. To ensure receipt of product, customers will be given the option to have their orders delivered to the nearest carrier distribution center for pick up, or Cascade can ship to the delivery address WITH NO DELIVERY SIGNATURE REQUIRED. If a customer selects delivery to their location without signature, Cascade will still provide tracking as proof of delivery but will not be held liable to items reported as lost, stolen or not delivered.
Order InspectionBeginning from the date of delivery, you will have 10 calendar days to open and inspect all crates/boxes. Any missing pieces must be reported during this time period, otherwise, Cascade Sciences will not be held responsible. If anything is missing, please call us at 503-847-9047.
Damaged ShipmentsIf your shipment is clearly damaged during transit, refuse the package and have the driver document any and all damage to the package. Cascade Sciences cannot take responsibility for obviously damaged shipments that are accepted and signed for. For damaged, rejected shipments, Cascade Sciences will file a claim with the carrier and ship a replacement once the damage inspection is complete. If there has been damage to your shipment that is not evident on the outside of the packaging, please contact us within 10 days of the arrival of your shipment for instructions. Please be prepared to provide photos of the inside and outside of the packaging and damaged items. To ensure prompt resolution, please keep the box, all packing materials and the damaged items for inspection by the carrier.
Order Processing and Transit TimeIn most circumstances, Cascade Sciences will ship packages within 1-2 business days after your order is received and the payment has been cleared. Orders including freight shipments that are placed before 2:00pm PST will be shipped the next business day.
Delivery AddressCascade Sciences reserves the right to request written documentation confirming shipping address and to charge additional delivery costs for freight shipments to residential addresses or where liftgate delivery is required. Customers will be advised if additional delivery costs are required.
International ShipmentsCascade Sciences will ship internationally. Shipping rates and fees may vary depending on the location and required delivery time. Please contact us at 503-847-9047 or [email protected] to receive an estimate for shipping cost and delivery time. Note: Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges along with broker fees are always the recipient’s responsibility.
Sales TaxCascade Sciences collects sales tax as per required by each individual state regulations.
WarrantiesOur products are warranted to be free from defects in materials or workmanship for one year from the date of purchase (original invoice date). Within this period, Cascade Sciences will, at its sole options, replace any components that fail in normal use. Such replacement will be made at no charge to the customer for parts or shipping.
Note: This warranty does not cover failures due to abuse, misuse, accident, unauthorized alteration or repairs or consumable products such as (but not limited to) gaskets, grinding media, quartz and alumina tubes, crucibles, heating elements, and thermocouples.
Return PolicyBy placing an order with Cascade Sciences either online or via phone, you indicate that you have read and agree to the following return policies. Note: Returns must meet ALL criteria.
We do not accept returns for customized items. Cascade Sciences in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.
Starting from the date of delivery, you will have 10 calendar days to open and inspect all crates/boxes. Any missing pieces or damaged must be reported during this time period, otherwise Cascade Sciences will not be held responsible. If anything is missing, please immediately call us at 503-847-9047.
You have 30 calendar days from the date your shipment was delivered to get a valid return merchandise authorization (RMA) number and return the goods to the possession of Cascade Sciences. If the item is returned during this timeframe, we will exchange it or offer a refund based upon the original payment method. For products verified to be defective, Cascade Sciences will supply a prepaid shipping label along with an RMA number.
Products should be returned unused and in the original condition they were received. This includes all accessories, manuals, manufacturer’s crate/boxes, packing materials, etc. Returns received that have been used or with missing components or modifications will be refused and returned to you at your cost and without credit approval. You will be responsible to ensure adequate packaging on all return shipments. If the shipment is damaged in transit to Cascade Sciences, you will be responsible for the loss of any non-defective items.
For non-defective products, a 15% restocking fee will apply and you will be responsible for the cost of the initial shipment and return shipment. For products verified to be defective, Cascade Sciences will be responsible for your return shipment and the shipment of replacement items.
For more information or to make a return, please e-mail [email protected] or call 503-847-9047.
LicenseUnless otherwise stated, Cascade Sciences LLC and/or its licensors own the intellectual property rights for all material on Cascade Sciences LLC All intellectual property rights are reserved. You may view and/or print pages from https://cascadesciences.com for your own personal use subject to restrictions set in these terms and conditions. You must not:
- Republish material from https://cascadesciences.com
- Sell, rent or sub-license material from https://cascadesciences.com
- Reproduce, duplicate or copy material from https://cascadesciences.com
- Redistribute content from Cascade Sciences LLC (unless content is specifically made for redistribution).
User CommentsThis Agreement shall begin on the date hereof. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Cascade Sciences LLC does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Cascade Sciences LLC, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Cascade Sciences LLC shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Cascade Sciences LLC reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions. You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy.
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
- You hereby grant to Cascade Sciences LLC a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our ContentThe following organizations may link to our Web site without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
- commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
- com community sites;
- associations or other groups representing charities, including charity giving sites, online directory distributors;
- internet portals;
- accounting, law and consulting firms whose primary clients are businesses; and
- educational institutions and trade associations.
- By use of our corporate name; or
- By use of the uniform resource locator (Web address) being linked to; or
- By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.
IFramesWithout prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Content LiabilityWe shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of RightsWe reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our websiteIf you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Your acceptance of these termsBy using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Cascade Sciences LLC.
6725 NE Evergreen Pkwy #106
Hillsboro, OR 97124
503-847-9047 or [email protected]